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Contact Details

Cospective Pty Ltd

Adelaide Studios,
226 Fullarton Road,
Glenside SA 5065,

ABN 36 092 012 0676

PHONE +61 8 8400 6475

Email support@cinesync.com

Service Status

Status Available

Current Server mandala2.cinesync.com

Current IP

Message All is well

cineSync Manual

View the online manual

Frequently Asked Questions

What are the minimum system requirements for running cineSync?
  • Mac OS X 10.8 or later
  • QuickTime 7
  • An internet connection that does not block port 5068
  • Intel-based Macintosh Computer
  • Windows 7 or later
  • QuickTime 7
  • An internet connection that does not block port 5068
  • Intel or AMD processor, 2.5GHz or faster
  • 2GB RAM
  • Dedicated 3D video card, 128MB RAM*

* Supported Chipsets: NVIDIA GeForce 6800 GT or greater; ATI Radeon 9800 Pro or greater. Laptop versions of these chipsets and integrated chipsets may work but are not supported.

NOTE - System requirements are based on playing a 1280 x 720 movie encoded using H.264

What files can I view in cineSync?
cineSync supports most of the major movie and image formats that are available in QuickTime; The basic rule of thumb is; If you can view it in QuickTime, then you can view it in cineSync. cineSync Pro accounts also support single frames of EXR, DPX and Cineon.
How do I setup my Firewall to use cineSync?
cineSync uses an outgoing TCP port of 5068, and requires connections to the following IP addresses:
While it is rare for firewalls to block outgoing TCP ports, if you experience connection problems it is worth checking that your firewall is not blocking this outgoing port.
How much does it cost to use cineSync?
cineSync is free to use for people who simply want to join an existing session. The ability to host your own sessions requires a paid cineSync account. Account packages are available as monthly, 6 month and 12 month subscriptions priced according to the maximum number of people you'd like to participate in your sessions; further information can be found here.
How do I Report Bugs or Suggest Features?
You can report bugs or suggest features by sending us an email. Alternatively you can send your ideas to us directly from the cineSync Menu on Mac OS X or from the Help Menu on Windows and Linux.
How secure is cineSync?
cineSync is secure by design; only synchronisation data such as 'I am on frame 10' and 'I have drawn a line here' are sent to the other clients in a session. In addition to this all communication is sent over an encrypted SSL connection.
Can the participants in a single session be on any Operating System?
Yes, the participants in a single cineSync session can join from cineSync for Windows, Mac OS X, Linux, or any combination.
What LUT formats does cineSync Pro support?
cineSync Pro supports Autodesk .3dl, Lustre .LUT and Scratch .3dl LUTs, Iridas .ITX and Iridas .Cube