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cineSync account FAQ
cineSync accounts are priced based on a number of "users". What are users?
Users are the people involved in your session. A 2 user account will allow you to start a session and invite one other person to join you. A 10 user account will allow you to invite 9 other people.
How does a cineSync license work? Do I need to buy one for every machine, or are they floating?
cineSync licenses are fully floating. You may use cineSync on any machine using your username and password.
Can I upgrade my account from Basic to Pro?
In order to upgrade your account from Basic to Pro before your account expires, please contact email@example.com for assistance.
Are educational discounts available?
Yes, educational discounts are available, please contact cineSync sales, for more details.
Can I upgrade my account later if I decide I need more users?
Accounts may be upgraded or renewed by logging in to your account portal through our website.
If I invite guests to join my sessions can they join for free? How does that work?
You only need to purchase a cineSync account if you wish to start sessions. Guests may join your session without purchasing an account. They only need to download the cineSync client, available via our downloads page.